Escrow for marketplaces
With Symblepay's escrow module, the trade amount is deposited directly into the escrow account and only released once the transaction is completed. Symblepay safeguards against fraud, ensuring your users can trade safely and securely on your marketplace.
Integration in frontend
Symblepay seamlessly integrates into your frontend (app & web) – customized to match your design.
End-to-End user journey
Engage users from ad creation to completed transaction.
Payment methods
With MobilePay and Open Banking we can offer:
- The users preferred payment method
- An increased transaction limit of up to 750.000 DKK
How Symblepay escrow works
1. Deposit
The trading amount is immediately transferred to our secure account.
2. Escrow
The trading amount is locked and secured in the escrow account.
3. Shipping and delivery
The seller obtains a shipping label (in-app or on the web) and delivers the item for shipment.
4. Payout
The item arrives (or is handed over) and the amount is paid out. In case of a return, the amount is refunded upon receipt of the item.
Would you like to know more?
Data and reporting
Gather your reporting in one place and keep track of transactions in real-time through our Business Portal.
We handle support
In collaboration with Tryg, we offer to manage all phone inquiries, giving you time to focus on driving your business forward.
- Professional support team
- Response time within 30 seconds
- Opening hours: 9-17 on weekdays
Shipping and delivery
Our solution makes it easy for you to integrate shipping services that ensure reliable delivery. Label-free shipping is also possible
Simple and structured implementation
We appoint a customer manager and a tech lead to project manage the implementation, ensuring a smooth user experience on your marketplace.
Information exchange
Core information is exchanged, and we initiate the process and onboarding of your marketplace.
Kickoff session
We meet to review the onboarding process, define scope, and clarify questions regarding integration and UI/UX requirements.
Technical implementation
Your developers integrate with our documentation and APIs. UI/UX is customized in parallel to ensure seamless connectivity.
Testing and deployment
Both parties participate in the testing phase to ensure everything functions as intended before deployment.
Introduction to the business portal
A detailed walkthrough of SymblePay's business portal, where you learn to manage and monitor your transactions effectively.
Go live
SymblePay's solutions are now live and fully operational, ready to secure transactions on your marketplace and protect against fraud.
Commercial model
The core revenue comes from buyer and seller protection. You determine the pricing structure on your marketplace, and we establish a shared revenue model.
Our subscription model operates on a tiered basis linked to earnings from transactions. We earn when you earn.
Subscriptions
- Escrow (base module)
- Shipping
- Analysis and reporting
- Customer support
Symblepay Escrow Portal
Track transactions in real-time, access historical data, and view dashboards with activity statistics and escrow balances ("money in escrow").
Integrated anti-money laundering (AML) monitoring, Know Your Customer (KYC), and Strong Customer Authentication (SCA) features are all included in the portal.
"Super easy and secure way to complete transactions. I've used it multiple times now, and it has worked excellently every time."
– Martin Rasmussen
English 
Dansk